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Shipping and Returns
My gift is personalized incorrectly from the information I provided or the ink is smeared.
  Please call 859-523-8030 so we can help correct the problem. We want you to be happy!
Who do you use to ship gifts?
  We ship with UPS or USPS.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will see the shipping fee.
May I return my personalized gift?
  Because our gifts are personalized, we do not accept returns.  If your gift is damaged or personalized incorrectly from the information you provided, please call 859-523-8030.
I received the wrong product.
  Please call 859-523-8030 so we can be sure you get the correct gift. We want you to be happy!